Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Oscar Sasson

Oscar Sasson

November 18, 2024

5  out of  5
rating by Oscar Sasson
"Steve and his team are always responsive and on top of their games. Have been with Steve for over 20+ years."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of James “KC Chiefs” Nichols

James “KC Chiefs” Nichols

October 22, 2024

5  out of  5
rating by James “KC Chiefs” Nichols
"Can't say enough about Steve and his team providing excellent support. I have been with this office since 1988 so this should speak volumes."
We responded:
"Hi Ed, The feeling is mutual! You started with us when I originally opened my office in 1988. We really appreciate your trust for so many years and your positive support of our office. We look forward to working with you for many years to come. Best, Steve"
Profile photo of Suzanne Burrows

Suzanne Burrows

October 21, 2024

5  out of  5
rating by Suzanne Burrows
"Extremely professional and responsive office!"
We responded:
"Hi Suzanne, We really appreciate you taking the time to review our office. Thank you both for the positive review and for trusting us with both your home and car insurance. Best, Steve"
Profile photo of John Simpson

John Simpson

October 9, 2024

5  out of  5
rating by John Simpson
"Always responsive"
We responded:
"Hi John, Thank you for taking the time to post about the service you receive from our office. We appreciate it! But more importantly thank you for trusting us with your auto and home insurance for over two decades!! We look forward to working with you for many years to come. Best, Steve"
Profile photo of Joyce Friedrichs

Joyce Friedrichs

October 7, 2024

5  out of  5
rating by Joyce Friedrichs
"I had a problem with a windshield replacement. Liz at Steve's office was friendly and very quick to response. I've worked with this office for over 30 years and have always received excellent service."
We responded:
"Hi Joyce, Thank you for sharing your experience while working with Liz. She really helps give us that added value and I am thrilled she was able to help you. We are grateful to have been working with you for so many years. Thank you for your continued trust! Best, Steve"
Profile photo of Lucy Strandberg

Lucy Strandberg

October 3, 2024

5  out of  5
rating by Lucy Strandberg
"Steve of State Farm has been our State Farm agent longer than I can remember, definitely over 40 years. Steve and staff are very customer service oriented. Really count on them to keep us on track with our home, car insurance and an umbrella. Thank you Steve and staff."
We responded:
"Hi Lucy, I really appreciate you stopping by and taking the time to comment on your experience with our office. We really appreciate both you and John. You have placed so much trust in us over the years! We look forward to working with you for years to come. Best, Steve"
Profile photo of Tracy Weatherby

Tracy Weatherby

September 14, 2024

5  out of  5
rating by Tracy Weatherby
"Steve is very knowledgeable about all kinds of insurance and he and his office are super responsive. Been working with them for decades and will continue to do so!"
We responded:
"Tracy, Thank you for taking the time to review our office. We are very grateful for your business and thrilled that you continue to place your trust in both State Farm and our office. We are looking forward to working with you for years to come. Thank you, Steve"
Profile photo of Scott Hawley

Scott Hawley

August 29, 2024

5  out of  5
rating by Scott Hawley
"I have been with Steve and his group of 4 years and the experience has been great."
We responded:
"Scott, I can't believe 4 years has gone by already! We can't thank you enough for trusting us with all of your personal insurance needs. We really appreciate you and thank you for taking the time to review our office. Best, Steve"
Profile photo of John West

John West

August 17, 2024

5  out of  5
rating by John West
"Steve is an amazing insurance agent. He is thoughtful, helpful, proactive, and has worked with me to make sure I have the right coverage for my needs. When issues or problems come up, he solves them. He also has a terrific staff working in his office!"
We responded:
" John, your kind review truly humbles me. Thank you for sharing your positive experience. Your loyalty as a long-time customer means a great deal to us. If there is anything else I can assist you with, please don't hesitate to let me know. It's always a pleasure to be of help to you! Best, Steve"
Profile photo of Diana N

Diana N

August 17, 2024

5  out of  5
rating by Diana N
"Steve Fiorentino and his team have been, for about 18 years, taking care of all our insurance needs. They have always been there for us, and we feel very secure that we can always count on them!"
We responded:
"Diana, thank you for the wonderful review! We're thrilled to have been taking care of your insurance needs for 18 years. Your trust means a lot to us, and we're proud to provide reliable and dedicated service. If you need anything else, please let us know. We appreciate your support! Best, Steve"
Profile photo of Guest Account

Guest Account

August 12, 2024

5  out of  5
rating by Guest Account
"Staff at Steve Florentino office are knowledgeable, always look out for customer's best interest, proactive, responsive, and professional. 30 years relationship and appreciative of their support."
We responded:
"Hi Mohammad, Thank you for trusting us for so many years and writing such a nice review about my team. We know you can purchase your home and car insurance from another insurance company and are thrilled you continue to choose us! thank you very much, Steve"
Profile photo of David Sowerwine

David Sowerwine

July 31, 2024

5  out of  5
rating by David Sowerwine
"We have enjoyed top service from State Farm through our local SFI Agent for years. Our thanks to them for covering our insurance needs through the years."
We responded:
"David- thank you very much for taking the time to review our office - we really appreciate you for allowing us to be your insurance agent and for trusting both State Farm and our office! Best Steve "
Profile photo of Richika Sharan

Richika Sharan

July 29, 2024

5  out of  5
rating by Richika Sharan
"Very helpful and quick to reply!"
We responded:
"Hi Richika Thank your for taking the time to review our office- we appreciate it and we appreciate the trust that you put into both State Farm and our office . Best Regards Steve"
Profile photo of Domain Admin

Domain Admin

July 18, 2024

5  out of  5
rating by Domain Admin
"Thank you, Steve Fiorentino - State Farm! As a longtime client, I am always impressed with your outstanding. customer service -- accurate, quick, and easy. You are a great partner to our nonprofit organization!"
We responded:
"Hi Charlene, Thank you for taking the time to review our office. You have always been wonderful to work with. Thank you for trusting us for almost 20 years! We really appreciate you. Best, Steve"
Profile photo of sharon Cesena

sharon Cesena

June 26, 2024

5  out of  5
rating by sharon Cesena
"Steve and his staff are always very friendly and helpful in guiding me to the best coverage for my situation - never pushing to upsell something I don't need. They are very responsive to any inquiry."
We responded:
"Hi Sharon, Thank you for taking the time to review our office! We are so grateful that you choose us to serve you your auto and home insurance needs. Thank you for being with us since 1989! We are looking forward to serving you for many more years to come. Best, Steve"
Profile photo of Jennifer Landesmann

Jennifer Landesmann

June 10, 2024

5  out of  5
rating by Jennifer Landesmann
"I've been a customer for several years and they are a great team."
We responded:
"Hi Jennifer, I wanted to thank you for stopping your day and taking the time to review our office! We appreciate you and are thrilled you choose us everyday to service both your home and auto insurance. Thank you again and we look forward to serving you for years to come. Best, Steve"
Profile photo of Abraham Rodea

Abraham Rodea

June 1, 2024

5  out of  5
rating by Abraham Rodea
""Steve and his team are always helpful and courteous. Thank you!""
We responded:
"Abraham, I was on vacation when you called our office and am thrilled you were able to get the service you deserve! We are grateful you chose us to help you with your auto insurance. Thank you for taking the time to share your thoughts on our office. We appreciate you. Best, Steve"
Profile photo of Shalma M

Shalma M

February 1, 2024

5  out of  5
rating by Shalma M
"Steve and his team are always helpful and courteous. Thank you!"
We responded:
"Thank you, Shalma! The Steve Fiorentino State Farm team appreciates you sharing your review of your positive insurance experience. Please feel free to give us a call or stop in if we can help with anything further. Best, Steve"
Profile photo of Libby Hagman

Libby Hagman

September 28, 2023

5  out of  5
rating by Libby Hagman
"I want to commend Gina Fortunato of Steve Fiorentino’s office for her amazing work reviewing my 7 State Farm policies so carefully. Gina reviewed and explained my line items I needed to understand. I am especially grateful for her diligence and care, and advocacy. I cannot sing Gina’s praises enough!"
We responded:
"Hi Libby, Thank you for sharing the experience you had with my office. I know Gina does amazing work every day, now you know she does amazing work, and now the people who read your review will know the same thing. We are grateful for your review and for trusting us with both your home and auto insurance. Thank you! Steve"
Profile photo of Ed Sterbenc

Ed Sterbenc

September 13, 2023

5  out of  5
rating by Ed Sterbenc
"After last December through February's "train" of 12 serious storms came through, we were left with what ended up being tens of thousands of dollars of damages to our vintage house. We managed to work our way through repairs and recovery with a great deal of help from Steve Fiorentino and his great support team of Gina and Liz, all of whom were unfailingly warm, friendly and helpful whenever called upon. I cannot recommend them highly enough and would encourage anyone looking for insurance in Silicon Valley to start (and end) their search with Steve and his team. They know their business and have earned mine."
We responded:
"Ed, My team and I cannot thank you enough for such a heartfelt review of our office! We are all honored to help both you and Catherine navigate your insurance policies and all that goes with that! You always make me laugh at least once during our calls. Thank you very much for allowing us to be your agent for both you State Farm auto and home insurance policies. We are looking forward to working with you for years to come. Best, Steve"
Profile photo of David Juarez

David Juarez

August 30, 2023

5  out of  5
rating by David Juarez
"I did an online search because my current provider increased my premium by $1000. Sarah reached out to me and provided me a quote via text that beat everyone else. She made it painless and easy to go with State Farm for my auto insurance."
We responded:
"Thank you David! We always appreciate when folks take the time to post comments about our office. Best, Steve"
Profile photo of Meredith Hoffmann

Meredith Hoffmann

June 8, 2023

5  out of  5
rating by Meredith Hoffmann
"If you want to work with an insurance expert that is responsive, knowledgable, and has your best interest in mind, look no further than Steve! Steve was recommended to us by our real estate agents for homeowners insurance. He was incredibly responsive throughout the process, and managed to get us set up with homeowners insurance swiftly. He also made recommendations to us on our umbrella policy that we have through a different insurance carrier to make sure we had the right level of overall protection. I cannot recommend Steve more!"
We responded:
"Meredith, Thank you so much for sharing your feedback about our service. Your comment has given us valuable insight into the services we provide at Steve Fiorentino State Farm. We sincerely thank you for taking the time to share your thoughts with us. "
Profile photo of Skylar Assaf

Skylar Assaf

March 3, 2023

5  out of  5
rating by Skylar Assaf
"Steve made this process so easy. I am so thankful, he and his team took great care of me. Thank you Steve!"
We responded:
"Skylar thank you for taking the time to leave us a 5 star review! We are all very grateful for both the trust and loyalty you have shown us over the years. We look forward to working with you for years to come. Thank you, Steve"
Profile photo of Cheryl Chavez

Cheryl Chavez

October 1, 2022

5  out of  5
rating by Cheryl Chavez
"I just selected Steve Fiorentino with State Farm after a very arduous search for new home/auto/umbrella insurance. Steve was professional, knowledgeable, responsive and a pleasure to work with! I highly recommend Steve!"
We responded:
"Cheryl thank you for the wonderful 5 star review! It was a real pleasure working with you and I can’t wait to service your auto, home, and umbrella insurance policies for years to come! Best Steve"
Profile photo of Center for Contemporary Equine Studies

Center for Contemporary Equine Studies

August 31, 2022

5  out of  5
rating by Center for Contemporary Equine Studies
"Steve Fiorentino is the ONLY agent in N. CA both willing and able to secure comprehensive insurance coverage for our 10-acre ranch - including residential buildings, 8-stall horse stable and barn, vehicles, and umbrella policy - to replace our commercial policy upon non-renewal due to "lack of appetite" for insuring property perceived as a "wildfire risk." State Farm has proven true to its name, as has Steve. He merits my highest commendation as a truly 5-star insurance agent."
We responded:
"Frank Thank you for taking the time to write about your experience with my office! We are looking forward to working with you for many years to come. Thank you! Steve"