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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna Renee Galvez

February 27, 2025

5  out of  5
rating by Donna Renee Galvez
"Dear State Farm, Gina, Liz, Steve, Over 30 years of superior service addressing our needs, and making us feel valued. Going beyond expectations to provide exceptional quality, efficiency, and satisfaction. Thank you! DG&RG"
We responded:
"Thank you for your kind words, Donna! We truly appreciate your loyalty over the years and are delighted to hear about your positive experiences with our team. Your feedback motivates us to continue providing exceptional service. We look forward to assisting you in the future with both your car and home insurance! Best, Steve"
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Arden TM

February 20, 2025

5  out of  5
rating by Arden TM
"I needed to add a vehicle to my family's policy and they processed it promptly and made sure I understood everything. Very helpful, would recommend! Gina answered my call and was very kind."
We responded:
"Hi Arden, We appreciate your review! We are delighted to know you had a great experience adding on an additional car with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Best, Steve"
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Thomas Jones

February 20, 2025

5  out of  5
rating by Thomas Jones
"I have been a client with Steve Fiorentino for over 15 years - he and his staff are very knowledgeable and always quick to respond to all my insurance needs. With the volatile insurance marketplace, it is very comforting to know that Steve Fiorentino and his support staff are there to help. K."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your auto and home insurance needs for years to come. Best, Steve"
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Edmund Scott

January 29, 2025

5  out of  5
rating by Edmund Scott
"Steve has been my agent for over thirty years! I have no intention nor interest in seeking another agent. He and his staff have always been incredibly helpful. They always exhibit sound understanding of insurance issues and my needs as an insured and as a human being. The friendly but professional attitude exhibited by Steve and his staff keep me at his office and I highly recommend them!!!"
We responded:
"Ed, We are thankful for you taking the time to review our office. Your kind words mean a lot to us. We are so grateful that you have trusted us to service your car, home, and umbrella insurance for so many years. We look forward to working with you for years to come. Best, Steve "
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Intivix

January 25, 2025

5  out of  5
rating by Intivix
"Long time client, Steve and his team have taken care of me over the years and I appreciate their hard work. Good communication, and they've done right by us. -Rob"
We responded:
"Hi, Rob We’re thankful for your feedback! It’s our pleasure to assist you with your auto, home and umbrella insurance policies. If there is anything else we can do to help, please let us know! Best, Steve"
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Tanner Tingey

January 22, 2025

5  out of  5
rating by Tanner Tingey
"Steve and Ana were incredibly responsive and thorough with all of our inquiries. They did a great job understanding our needs and explaining all the details involved in insurance policies."
We responded:
"Tanner, Ana and I really appreciate you taking the time to write us such a stellar review! Writing new business can be both tedious and time consuming for everyone concerned. A big thank you to both you and Amy for making our job that much easier. We look forward to working with you on your home, auto, and umbrella insurance for many years to come! Best, Steve"
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Guest Account

January 19, 2025

5  out of  5
rating by Guest Account
"Staff at Steve Florentino office are knowledgeable, always look out for customer's best interest, proactive, responsive, and professional. 30 years relationship and appreciative of their support."
We responded:
"Hi Mohammad, Thank you for trusting us for so many years and writing such a nice review about my team. We know you can purchase your home and car insurance from another insurance company and are thrilled you continue to choose us! thank you very much, Steve"
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Daryl Camarillo

January 14, 2025

5  out of  5
rating by Daryl Camarillo
"Steve Fiorentino and his team have been assisting my family with our insurance needs for over 20 years now! We have found them always responsive, helpful and professional. I highly recommend!"
We responded:
"Hi Daryl, We’re thankful for your feedback! It’s our pleasure to assist you with your home and auto insurance here in Menlo Park. I cannot thank you enough for trusting us for so many years! If there is anything else we can do to help, please let us know! Best, Steve"
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Rebecca W

January 2, 2025

5  out of  5
rating by Rebecca W
"I have found this office to be extremely responsive and helpful. They have always gotten back to me on the same business day with any questions I have. Thank you for a great Insurance experience!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your State Farm home and rental insurance policies. If there is anything else we can do to help, please let us know! Thank you for being such a loyal State Farm customer! Best, Steve"
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Annabelle Nye

December 4, 2024

5  out of  5
rating by Annabelle Nye
"Great service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kristen Petersen

November 25, 2024

5  out of  5
rating by Kristen Petersen
"We've been Steve's customers for at least 25 years. We find Steve and his office have been excellent in all aspects of house and car insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lawrence L

November 21, 2024

5  out of  5
rating by Lawrence L
"Steve Fiorentino and his team are the best in the business. We have used them for three decades and their service has been consistently superb. They don't try to oversell; they try to get you the insurance coverage you need. They are efficient, friendly and personable. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Oscar Sasson

November 18, 2024

5  out of  5
rating by Oscar Sasson
"Steve and his team are always responsive and on top of their games. Have been with Steve for over 20+ years."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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James “KC Chiefs” Nichols

October 22, 2024

5  out of  5
rating by James “KC Chiefs” Nichols
"Can't say enough about Steve and his team providing excellent support. I have been with this office since 1988 so this should speak volumes."
We responded:
"Hi Ed, The feeling is mutual! You started with us when I originally opened my office in 1988. We really appreciate your trust for so many years and your positive support of our office. We look forward to working with you for many years to come. Best, Steve"
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Suzanne Burrows

October 21, 2024

5  out of  5
rating by Suzanne Burrows
"Extremely professional and responsive office!"
We responded:
"Hi Suzanne, We really appreciate you taking the time to review our office. Thank you both for the positive review and for trusting us with both your home and car insurance. Best, Steve"
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John Simpson

October 9, 2024

5  out of  5
rating by John Simpson
"Always responsive"
We responded:
"Hi John, Thank you for taking the time to post about the service you receive from our office. We appreciate it! But more importantly thank you for trusting us with your auto and home insurance for over two decades!! We look forward to working with you for many years to come. Best, Steve"
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Joyce Friedrichs

October 7, 2024

5  out of  5
rating by Joyce Friedrichs
"I had a problem with a windshield replacement. Liz at Steve's office was friendly and very quick to response. I've worked with this office for over 30 years and have always received excellent service."
We responded:
"Hi Joyce, Thank you for sharing your experience while working with Liz. She really helps give us that added value and I am thrilled she was able to help you. We are grateful to have been working with you for so many years. Thank you for your continued trust! Best, Steve"
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Lucy Strandberg

October 3, 2024

5  out of  5
rating by Lucy Strandberg
"Steve of State Farm has been our State Farm agent longer than I can remember, definitely over 40 years. Steve and staff are very customer service oriented. Really count on them to keep us on track with our home, car insurance and an umbrella. Thank you Steve and staff."
We responded:
"Hi Lucy, I really appreciate you stopping by and taking the time to comment on your experience with our office. We really appreciate both you and John. You have placed so much trust in us over the years! We look forward to working with you for years to come. Best, Steve"
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Tracy Weatherby

September 14, 2024

5  out of  5
rating by Tracy Weatherby
"Steve is very knowledgeable about all kinds of insurance and he and his office are super responsive. Been working with them for decades and will continue to do so!"
We responded:
"Tracy, Thank you for taking the time to review our office. We are very grateful for your business and thrilled that you continue to place your trust in both State Farm and our office. We are looking forward to working with you for years to come. Thank you, Steve"
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Scott Hawley

August 29, 2024

5  out of  5
rating by Scott Hawley
"I have been with Steve and his group of 4 years and the experience has been great."
We responded:
"Scott, I can't believe 4 years has gone by already! We can't thank you enough for trusting us with all of your personal insurance needs. We really appreciate you and thank you for taking the time to review our office. Best, Steve"
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John West

August 17, 2024

5  out of  5
rating by John West
"Steve is an amazing insurance agent. He is thoughtful, helpful, proactive, and has worked with me to make sure I have the right coverage for my needs. When issues or problems come up, he solves them. He also has a terrific staff working in his office!"
We responded:
" John, your kind review truly humbles me. Thank you for sharing your positive experience. Your loyalty as a long-time customer means a great deal to us. If there is anything else I can assist you with, please don't hesitate to let me know. It's always a pleasure to be of help to you! Best, Steve"
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Diana N

August 17, 2024

5  out of  5
rating by Diana N
"Steve Fiorentino and his team have been, for about 18 years, taking care of all our insurance needs. They have always been there for us, and we feel very secure that we can always count on them!"
We responded:
"Diana, thank you for the wonderful review! We're thrilled to have been taking care of your insurance needs for 18 years. Your trust means a lot to us, and we're proud to provide reliable and dedicated service. If you need anything else, please let us know. We appreciate your support! Best, Steve"
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David Sowerwine

July 31, 2024

5  out of  5
rating by David Sowerwine
"We have enjoyed top service from State Farm through our local SFI Agent for years. Our thanks to them for covering our insurance needs through the years."
We responded:
"David- thank you very much for taking the time to review our office - we really appreciate you for allowing us to be your insurance agent and for trusting both State Farm and our office! Best Steve "
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Richika Sharan

July 29, 2024

5  out of  5
rating by Richika Sharan
"Very helpful and quick to reply!"
We responded:
"Hi Richika Thank your for taking the time to review our office- we appreciate it and we appreciate the trust that you put into both State Farm and our office . Best Regards Steve"
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Domain Admin

July 18, 2024

5  out of  5
rating by Domain Admin
"Thank you, Steve Fiorentino - State Farm! As a longtime client, I am always impressed with your outstanding. customer service -- accurate, quick, and easy. You are a great partner to our nonprofit organization!"
We responded:
"Hi Charlene, Thank you for taking the time to review our office. You have always been wonderful to work with. Thank you for trusting us for almost 20 years! We really appreciate you. Best, Steve"