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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donna Renee Galvez

Donna Renee Galvez

February 27, 2025

5  out of  5
rating by Donna Renee Galvez
"Dear State Farm, Gina, Liz, Steve, Over 30 years of superior service addressing our needs, and making us feel valued. Going beyond expectations to provide exceptional quality, efficiency, and satisfaction. Thank you! DG&RG"
We responded:
"Thank you for your kind words, Donna! We truly appreciate your loyalty over the years and are delighted to hear about your positive experiences with our team. Your feedback motivates us to continue providing exceptional service. We look forward to assisting you in the future with both your car and home insurance! Best, Steve"
Profile photo of Edmund Scott

Edmund Scott

January 29, 2025

5  out of  5
rating by Edmund Scott
"Steve has been my agent for over thirty years! I have no intention nor interest in seeking another agent. He and his staff have always been incredibly helpful. They always exhibit sound understanding of insurance issues and my needs as an insured and as a human being. The friendly but professional attitude exhibited by Steve and his staff keep me at his office and I highly recommend them!!!"
We responded:
"Ed, We are thankful for you taking the time to review our office. Your kind words mean a lot to us. We are so grateful that you have trusted us to service your car, home, and umbrella insurance for so many years. We look forward to working with you for years to come. Best, Steve "
Profile photo of Tanner Tingey

Tanner Tingey

January 22, 2025

5  out of  5
rating by Tanner Tingey
"Steve and Ana were incredibly responsive and thorough with all of our inquiries. They did a great job understanding our needs and explaining all the details involved in insurance policies."
We responded:
"Tanner, Ana and I really appreciate you taking the time to write us such a stellar review! Writing new business can be both tedious and time consuming for everyone concerned. A big thank you to both you and Amy for making our job that much easier. We look forward to working with you on your home, auto, and umbrella insurance for many years to come! Best, Steve"
Profile photo of Daryl Camarillo

Daryl Camarillo

January 14, 2025

5  out of  5
rating by Daryl Camarillo
"Steve Fiorentino and his team have been assisting my family with our insurance needs for over 20 years now! We have found them always responsive, helpful and professional. I highly recommend!"
We responded:
"Hi Daryl, We’re thankful for your feedback! It’s our pleasure to assist you with your home and auto insurance here in Menlo Park. I cannot thank you enough for trusting us for so many years! If there is anything else we can do to help, please let us know! Best, Steve"
Profile photo of Annabelle Nye

Annabelle Nye

December 4, 2024

5  out of  5
rating by Annabelle Nye
"Great service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Lawrence L

Lawrence L

November 21, 2024

5  out of  5
rating by Lawrence L
"Steve Fiorentino and his team are the best in the business. We have used them for three decades and their service has been consistently superb. They don't try to oversell; they try to get you the insurance coverage you need. They are efficient, friendly and personable. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of James “KC Chiefs” Nichols

James “KC Chiefs” Nichols

October 22, 2024

5  out of  5
rating by James “KC Chiefs” Nichols
"Can't say enough about Steve and his team providing excellent support. I have been with this office since 1988 so this should speak volumes."
We responded:
"Hi Ed, The feeling is mutual! You started with us when I originally opened my office in 1988. We really appreciate your trust for so many years and your positive support of our office. We look forward to working with you for many years to come. Best, Steve"
Profile photo of John Simpson

John Simpson

October 9, 2024

5  out of  5
rating by John Simpson
"Always responsive"
We responded:
"Hi John, Thank you for taking the time to post about the service you receive from our office. We appreciate it! But more importantly thank you for trusting us with your auto and home insurance for over two decades!! We look forward to working with you for many years to come. Best, Steve"
Profile photo of Lucy Strandberg

Lucy Strandberg

October 3, 2024

5  out of  5
rating by Lucy Strandberg
"Steve of State Farm has been our State Farm agent longer than I can remember, definitely over 40 years. Steve and staff are very customer service oriented. Really count on them to keep us on track with our home, car insurance and an umbrella. Thank you Steve and staff."
We responded:
"Hi Lucy, I really appreciate you stopping by and taking the time to comment on your experience with our office. We really appreciate both you and John. You have placed so much trust in us over the years! We look forward to working with you for years to come. Best, Steve"
Profile photo of Scott Hawley

Scott Hawley

August 29, 2024

5  out of  5
rating by Scott Hawley
"I have been with Steve and his group of 4 years and the experience has been great."
We responded:
"Scott, I can't believe 4 years has gone by already! We can't thank you enough for trusting us with all of your personal insurance needs. We really appreciate you and thank you for taking the time to review our office. Best, Steve"
Profile photo of Diana N

Diana N

August 17, 2024

5  out of  5
rating by Diana N
"Steve Fiorentino and his team have been, for about 18 years, taking care of all our insurance needs. They have always been there for us, and we feel very secure that we can always count on them!"
We responded:
"Diana, thank you for the wonderful review! We're thrilled to have been taking care of your insurance needs for 18 years. Your trust means a lot to us, and we're proud to provide reliable and dedicated service. If you need anything else, please let us know. We appreciate your support! Best, Steve"
Profile photo of Richika Sharan

Richika Sharan

July 29, 2024

5  out of  5
rating by Richika Sharan
"Very helpful and quick to reply!"
We responded:
"Hi Richika Thank your for taking the time to review our office- we appreciate it and we appreciate the trust that you put into both State Farm and our office . Best Regards Steve"